Legal
Privacy Policy
Last updated: August 16, 2026
LatentCam exists so your event photos stay yours. This policy explains, in plain language, what we collect, why, and what we will never do with it.
Who we are
LatentCam is operated by Revelop di Luca Restagno P.IVA 04028870139, based in Italy. For anything in this policy, write to privacy@latentcam.com.
Under EU data protection law (GDPR), we are the data controller for account data and a processor of the photos and videos captured at events, which belong to their hosts and guests.
What we collect
Hosts: your name, email address and password (stored only as a secure hash), or your Google/Apple profile if you sign in with them.
Guests: only the display name you type when joining an event. No account, no email, no phone number.
Events: the photos and short videos captured through the event camera, event settings, and technical logs needed to run the service (IP address, browser type, upload status).
Payments: handled entirely by Polar, our merchant of record. We never see or store your card details.
How we use it
To run the service: deliver the camera to guests, keep galleries sealed until reveal time, generate thumbnails, send the notifications you asked for, and provide support.
We never sell your data, and we never show ads inside the app or in your galleries.
We do advertise LatentCam elsewhere. If you allow it, Pinterest's advertising cookie tells us which ads brought people here, and the email address of a signed-in host is sent to Pinterest as an irreversible hash so a sign-up can be matched to an ad. You are asked before any of that loads, your answer is remembered, and declining costs you nothing: the app works identically either way.
Your photos and videos
The photos and videos captured at an event belong to the people who took them and the host, not to us. We host and process them only to operate the service.
Before the reveal, galleries are sealed server-side: only the event's host can view them. Our staff accesses content only when strictly necessary (to investigate abuse reports or when required by law), never to browse.
Where your data lives
Everything is stored with DigitalOcean in data centers in the European Union, encrypted in transit. Payments run through Polar's infrastructure as merchant of record.
How long we keep it
Galleries stay available until the host deletes them or asks us to. We promise no forced expiry: your gallery will not disappear behind a subscription or a deadline.
If you delete your account, we delete your account data and the events you host, after a short grace period to protect against accidents. Technical logs are kept briefly and then removed.
Cookies and local storage
Functional, always on: a session cookie to keep hosts signed in, and a language preference (cookie plus local storage). The service does not work without them.
Analytics, only if you allow it: PostHog, to count how the app is actually used (pages opened, frames shot, where a flow breaks) so we can fix and improve it, and Sentry's session replay, which records a sample of sessions so we can watch a bug happen. We do not share either, and we never sell them.
Crash reports, always on: when something breaks, Sentry receives the error, the page it happened on and your browser version. This is how we find out a camera has stopped working on some phones at all, so we keep it running for everyone. It records no session and builds no profile of you.
Advertising, only if you allow it: Pinterest's tag, described above.
Counting arrivals, always on, and not a cookie: when you reach us from an ad or from a link on another site, our own server counts the visit (the page, the campaign named in the link, the site you came from, and whether you are on a phone). It writes nothing to your device and reads nothing from it, no profile is created, and your address is cut short before it is stored, so what remains points at a country rather than at you. Without this we cannot tell whether an ad we paid for brought anyone at all, because the analytics above only ever see the people who say yes.
Neither of the two is loaded until you say yes, and each is a separate choice. Your answer is stored on your device so we only ask once, and the "Cookies" link in the footer reopens the question whenever you want to change it. No fingerprinting, anywhere.
If you appear in someone's photos
Guests at an event photograph each other: that's the product. The host invites guests and is responsible for letting attendees know photos are being taken.
If you appear in an event gallery and want a photo removed, contact the host, or write to us at privacy@latentcam.com and we will help.
Your rights
Under the GDPR you can ask for access to your data, correction, deletion, a portable export, or restriction of processing. Email privacy@latentcam.com and we'll respond within 30 days.
If you believe we've mishandled your data, you can complain to the Italian supervisory authority (Garante per la Protezione dei Dati Personali) or your local one.
Changes
If we change this policy in a way that matters, we'll notify hosts by email before the change takes effect. The latest version always lives at this address.